Introduction
At Akira Furnishings, your privacy matters. We are committed to protecting your personal information and using it responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
When you interact with our website, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order history
- Payment confirmation details (we do not store your card information)
- IP address, browser type and device information
- Website usage through cookies and analytics
2. How We Use Your Information
Your information is collected to:
- Process and fulfil your orders
- Deliver products to your address
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Detect fraudulent or unauthorized transactions
- Send promotional emails, only if you have opted in
3. Marketing Communications
If you choose to subscribe to our newsletter, we may occasionally send updates about:
- New collections
- Seasonal launches
- Exclusive offers
- Styling inspiration
- Home décor ideas
You can unsubscribe at any time using the link provided in our emails.
4. Payment Security
All online payments are processed through secure PCI-DSS compliant payment partners.
Akira Furnishings does not store your debit card, credit card, UPI PIN or banking credentials.
All payment transactions are protected using SSL encryption.
5. Cookies
Our website uses cookies to:
- Keep products in your shopping cart
- Remember your preferences
- Improve website performance
- Analyse visitor behaviour
- Provide a better shopping experience
You may disable cookies through your browser settings; however, certain features of the website may not function correctly.
6. Third-Party Services
We may share limited information with trusted service providers such as:
- Payment gateways
- Courier partners
- Website hosting providers
- Analytics providers
- Email marketing platforms
These partners receive only the information necessary to perform their services and are required to protect your information.
7. Google Analytics
We use Google Analytics to better understand how visitors use our website. This helps us improve navigation, product discovery and overall user experience.
Google Analytics may collect anonymous information such as:
- Pages visited
- Time spent on the website
- Device type
- Browser information
- Approximate geographic location
This information cannot be used to personally identify you.
8. Data Security
We take appropriate technical and organisational measures to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
While we follow industry best practices, no online transmission or storage system can be guaranteed to be completely secure.
9. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Delete your account (subject to legal and tax requirements)
- Withdraw marketing consent
To exercise these rights, simply contact our customer support team.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
The latest version will always be available on this page.
11. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact us through the details provided in the Contact section of this page.